Our Service Offer
Our services around pumps, motors, frequency converters and valves.
For Operators
We repair, find replacements and create interim solutions.
Our Services Overview:
- Assessment of the defective pump or frequency converter to determine the cause of failure
- Repair of the defective pump or frequency converter or quick finding of a new solution
- Qualified consulting and creation of interim solutions in case of unavailability
- Rental pump mediation, also for temporary pump systems including engineering
- Delivery within 24 hours (incl. accessories)
- Mediation of installation service / commissioning by one of our partners near you
- Marketing of your no longer needed pumps, pump systems and accessories
For Manufacturers
We support you around the topic of returns, remainder stock and warehousing.
Return Goods Management
Are all your processes designed to manufacture and deliver just-in-time? So that you can focus entirely on your core business, we take over for you:
- acceptance of returns,
- condition and completeness check of the goods,
- interim storage,
- feedback to your organization/your sales for processing returns.
Optionally, we also offer to purchase returns at fixed price factors.
Inventory Analysis of Warehouse, Machines, Inventory
- Warehouse Movement Analysis
- Consumption Analysis
- Reduction of Excess Inventory
- Sorting and Sale of Unprofitable Goods
- Valuation of stocks, capital goods, machines and inventory in case of location change or dissolution
- Analysis and Optimization of Purchasing Processes
- Upgrading, storage, sale, purchase of remainder stock and returns,
if desired incl. dismantling, packaging and transport
Warranty Support
We take over your complaint process and develop a testing procedure tailored to your product, which includes the following services:
- goods acceptance
- condition and completeness check of the goods
- error analysis and documentation
- reporting to your warranty department
This service is billed according to agreed testing flat rates.
Optionally, the device is repaired by us and sent to your customer.
Marketing
Marketing of no longer needed manufacturing machines and systems, cranes, forklifts and shelves as well as remainder stock – including dismantling, loading and transport on commission basis.
- Inclusion in Sales Range
- Proactive Offering to Service Companies
- Consulting
- Storage
- Shipping Processing
FAQ
Frequently Asked Questions (FAQ)
You can request products via our contact form or directly on the product page. Our team will be happy to assist you with your selection.
We accept payment by invoice and prepayment. Other payment methods are available upon request. Specific terms and conditions will be discussed individually.
For items in stock, we deliver within 24 hours. For custom-made products, delivery times will be discussed individually.
Yes, our experienced team is happy to advise you on product selection, installation, and technical questions. Please contact us by phone or email.
Yes, we purchase your unused pumps, motors, frequency converters, and valves. Give us a call for a non-binding offer.
Do you have questions? Contact us!
Our team is happy to help you. Call us or send us an email.